Culture Dining Restaurant operates as a reservation-only basis. This means that we require at least 48 hours notice for any cancellations or changes to your reservation with us.
We kindly ask that your cancellation or changes to your reservation numbers are given to us via phone call, text or email. Doing this at least 48 hours prior to your change or cancellation will mean we will not charge a cancellation fee.
Within 48 hours, we will endeavour to fill in your seats. If we cannot do so, you will be charged 50% of the set seat pricing per person.
In the circumstance of a last-minute cancellation (within 24 hours) or no-show, you will be charged 100% of the set seat pricing per person.
The cancellation fee covers the food/ingredients that have been prepared in anticipation of your arrival.
Please remember, it is a priority of ours to fill the seats that have become available and never a priority to charge a cancellation fee. If your seats get filled, no charge will be made.
Thank you for your understanding.